Question 1

DO I NEED TO SIGN UP AGAIN?

Accepted Answer

No — there's nothing new to join. Use the same phone number or email address you've always used to access your rewards, or connect your account during your next visit. Everything you've earned is still yours.

To find your account, visit any Fiorella's store or find your account here.

Question 2

WHAT HAPPENS TO MY CURRENT POINTS AND REWARDS?

Accepted Answer

Rest assured, every point and every reward has carried over to the new platform.

Question 3

HOW DO I MAKE SURE I EARN POINTS ON MY NEXT VISIT?

Accepted Answer

Simply share the phone number or email you've always used when you visit us, and your rewards account connects right away — so you'll earn on that visit.

You may now connect credit cards to your loyalty account!  Once connected, anytime you make a purchase using your credit card on file, your points will automatically accrue.

Question 4

IS THERE A FIORELLA'S APP?

Accepted Answer

We don't have an app at the moment — but ordering online is easy and always open. Order online anytime, from any location.

Question 5

WHERE CAN I FIND MY POINTS?

Accepted Answer

Look up your balance anytime right here on this page — just use the points look-up feature and enter the phone number or email connected to your account.

Question 6

WHERE CAN I VIEW MY REWARDS ACCOUNT DETAILS?

Accepted Answer

You can see your rewards anytime using the rewards look-up feature on this page. Sign in with the same phone number or email you've always used, and everything you've saved is right there waiting.

Question 7

STILL HAVE QUESTIONS?

Accepted Answer

We're always happy to help. Please reach out to us at Info@Fiorellas.com with any questions or concerns and we are here to help!

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